About Us
Your partners in expert care & lasting recovery
Since 2009, Active Physiotherapy Mackay has been delivering comprehensive physiotherapy services to the Mackay Region. Our skilled team includes 14 physiotherapists, an exercise physiologist, a remedial massage therapist, and dedicated assistants, supported by an experienced administration team. We are committed to providing exceptional patient care and specialise in areas such as continence and pelvic floor health, complex shoulder and neck assessments, manipulative therapy, spinal mobility, occupational health, and chronic pain education.
We prioritise clear communication and outstanding customer service. Every new patient receives a written plan outlining their diagnosis and recommended treatment. With your consent, we collaborate with your healthcare team to achieve the best possible outcomes for you.
OUR VISION & MISSION
The Active difference
Our vision is to improve the health of Mackay’s community by becoming the leading physiotherapy providers in the region.
Guided by this vision, our mission is to ensure that every patient consistently receives high-quality, compassionate care tailored to their individual needs.
Who are we?
Meet Our Expert Team
At Active Physio Mackay, our dedicated team is passionate about helping you achieve your health and recovery goals.
With a diverse group of experienced physiotherapists, exercise physiologists, massage therapists, and support staff, we provide personalised, high-quality care tailored to your needs. Get to know the friendly faces behind our exceptional service and discover how our team’s expertise can make a positive difference in your health journey.
How we can help you
We provide tailored physiotherapy services to address your unique health needs.
Whether you’re recovering from an injury, managing chronic pain, or looking to improve mobility, our expert team offers personalised care to support your goals. With a focus on effective treatment and prevention, we’re here to help you move better, feel stronger, and live healthier.
OUR VALUES
Guiding principles for exceptional care
expertise
We utilise the best scientific knowledge and our team’s vast clinical experience to work with you in a client centred approach.
care
We care about your health, and always act professionally with integrity, respect, privacy and confidentiality.
comprehensive
We will take our time with you, and be great communicators to develop collaborative holistic goals, improve health literacy and achieve great treatment outcomes.